<p>Last updated<br>
March 17, 2023</p>
<h1 id="user-content-what-is-blossms-return-policy">What is Blossm’s return policy?</h1>
<p>All sales are final on Blossm. However, we take an active role in each and every purchase made to ensure both the buyer and seller have a great experience. A buyer may <a href="/plant-purchase-protection">open a case</a> with us if they don’t receive their item or the item they receive is not as described within the listing. After an item has been delivered, a buyer has 48 hours to request a claim for a refund / return.</p>
<p>Returns are not currently offered for:</p>
<ul>
<li>Items the buyer doesn’t like.</li>
<li>Any item that is prohibited by Blossm.</li>
<li>Purchases made in cash or with an in-person cashless payment.</li>
<li>Buyer adding an incorrect shipping address on the order.</li>
<li>Purchases conducted through payment or shipping systems outside Blossm.</li>
<li>Stolen packages</li>
</ul>
<h2 id="user-content-related-articles">Related Articles</h2>
<ul>
<li><a href="/plant-purchase-protection">Plant Purchase Protection</a></li>
<li><a href="/how-to-cancel-delay-order">How to cancel a delayed order</a></li>
<li><a href="/how-to-change-delivery">How to change a delivery address</a></li>
<li><a href="/file-a-claim">How to file a claim</a></li>
<li><a href="/how-to-cancel-an-order">How to cancel an order?</a></li>
<li><a href="/return-policy">What is Blossm's Return Policy?</a></li>
</ul>
