Last updated
May 5, 2023

How to cancel an order?

As a seller, you can cancel an order before it is paid for. To protect the marketplace, frequent cancellations / refunds may impact your selling privileges.

As a buyer, you can cancel an order after 3 days if seller does not respond.

Orders will be automatically cancelled if seller does not respond after 10 days.

How to cancel an order:

  1. Click on your Account page (@username).
  2. Select My Orders.
  3. Select the Selling / Buying Tab
  4. Select the order you would like to cancel .
  5. Select the cancel button.