Last updated
January 26, 2023
Sellers can refund an order if the item is damaged/defective or if they’re unable to fulfill / ship the order. To avoid refunds, we ask that sellers keep their listings up to date and ship orders as soon as possible. To protect the marketplace, frequent cancellations / refunds may impact your selling privileges. If a seller refunds a transaction after the purchase has been initiated, but before the transaction is completed, Blossm reserves the right to charge a refund fee of 5% + $.30 of the item price to cover the cost of transaction fees.
A refund fee may be applied if the item is refunded because:
If you need to cancel your order please reach out to your buyer. Communication is key, and working directly with your buyer will help ensure a smooth cancellation for you and the buyer.
It may take 5-10 business days for funds to settle to back to the buyers card when making a refund.