<p>Last updated<br>
August 24, 2023</p>
<h1 id="user-content-what-to-do-if-you-made-a-shipment-and-the-balance-is-still-pending">What to do if you made a shipment and the balance is still pending?</h1>
<p>If you have made a shipment and funds are still pending, please confirm that 48 hours have passed since the order has been <strong>delivered</strong>. To help expedite the process of being paid out, you may chat with the buyer and confirm with them that they received the items and ask them to acknowledge successful receipt.</p>
<ul>
<li>If the buyer does not accept a delivered order, it will auto accept after 48 hours.</li>
<li>If you feel an order is stuck in a shipping status, you can email us at <strong><a href="mailto:support@blossm.garden">support@blossm.garden</a></strong> with the order number.</li>
</ul>
<h2 id="user-content-related-articles">Related Articles</h2>
<ul>
<li><a href="/fees-on-blossm">What are the fees for selling on Blossm?</a></li>
<li><a href="/policy-for-selling">What is the policy for selling on Blossm?</a></li>
<li><a href="/disputes-chargebacks">Disputes and Chargebacks</a></li>
<li><a href="/blossm-balance">What is Blossm Balance?</a></li>
</ul>
